Welcome to cyvx.ai, CYVX is a non-governmental, non-partisan private service provider dedicated to assisting political parties in reaching out to voters. At cyvx.ai, we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Notice outlines how we collect, use, and protect your information when you interact with our website and services.
We are committed to transparency and accountability at cyvx.ai. Our privacy practices are regularly reviewed and updated to ensure they meet the highest standards of data protection. Your trust is paramount to us, and we strive to earn and maintain it through our dedication to privacy and security.
Please read this Privacy Notice (“Notice”) carefully, as it contains important information regarding your personal data under applicable data protection laws. This Notice applies to all our legal entities listed below, collectively referred to as “Big Hatch”.
This Notice covers all of our websites, including the following:
Website - cyvx.ai
Mobile App :
Android Link - CYVX on Google Play
App Store Link - CYVX on App store
By using our website, mobile app and other services, you agree to the terms of this Privacy Notice. We encourage you to read it carefully and contact us if you have any questions or concerns about our privacy practices.
2. Type of Data We Collect
At cyvx.ai, we collect various types of data to provide and improve our services. The data we collect can be categorized as follows:
| Category | Type of Data | Description |
|---|---|---|
| Personal Identification Information | Name | To personalize your experience and for identification purposes. |
| Email Address | To communicate with you, send updates, and respond to your inquiries. | |
| Phone Number | For customer support and to provide important notifications. | |
| Postal Address | If required for specific services or communications. | |
| Technical Data | IP Address | To identify your device and ensure the security of our services. |
| Browser Type and Version | To optimize our website's compatibility and performance. | |
| Operating System | To enhance user experience and troubleshoot technical issues. | |
| Device Information | Such as device type, screen resolution, and hardware model. | |
| Usage Data | Pages Visited | Information about the pages you visit and the time spent on each page. |
| Clickstream Data | Details of your navigation through our website, including links clicked. | |
| Interaction Data | Information about your interactions with our services, such as features used, and preferences set. | |
| Location Data | Geolocation Information | To provide location-based services and improve user experience. |
| IP-Based Location Data | To approximate your location based on your IP address. | |
| Cookies and Tracking Technologies | Session Cookies | To maintain your session and remember your preferences. |
| Persistent Cookies | To recognize you on subsequent visits and provide a personalized experience. | |
| Tracking Pixels | To collect data on online user behaviour and assess the effectiveness of our marketing campaigns. | |
| Third-Party Data | Service Providers | Data from third-party services that assist us in providing our services. |
| Publicly Available Sources | Information from public databases, public directories, public domain, open to web records, and social media platforms. | |
| Aggregated Data | Statistical or Demographic Data | Derived from your personal data but does not directly or indirectly reveal your identity. |
3. Data Collection
We collect most Personal Data directly from you when you provide such information to us. This includes data collected in connection with your application for employment and through our lead generation techniques, which may occur in person, by telephone, text, email, web applications, and/or via our websites.
Other sources from which we may collect your Personal Data include:
- Publicly Accessible Sources: Such as property records.
- Third-Party Suppliers: For example, background screening providers.
- Subsidiaries and Affiliates: Data shared within our corporate group.
- Cookies on Our Website: For more information, please refer to our Cookies Notice.
- Information Technology (IT) Systems: Including automated monitoring of our websites and other technical systems, such as our computer networks and connections, communications systems, email and instant messaging systems, and security systems.
4. Data Usage
At cyvx.ai, we use the data we collect for various purposes to ensure the effective operation of our services and to enhance your experience. The specific ways in which we use your data include:
4.1 Providing and Improving Our Services
- Service Delivery: We use your personal data to deliver the services requested by our clients, ensuring that they are tailored to your needs and preferences.
- Service Enhancement: By analyzing usage data and feedback, we continuously improve our services, adding new features and refining existing ones to better serve you.
- Customer Support: Your contact information and interaction history help us provide efficient and personalized customer support, addressing any issues or inquiries you may have.
4.2 Communication
- Account Management: We use your email address and phone number to communicate important information about your account, such as updates, security alerts, and administrative messages.
- Marketing Communications: With your consent, we send you promotional materials, newsletters, and information about new products or services that may interest you. You can opt-out of these communications at any time.
- Feedback Requests: We may contact you to request feedback on our services, which helps us understand your needs and improve our offerings.
4.3 Personalization
- User Experience: We use data such as your browsing behavior and preferences to personalize your experience on our website, ensuring that the content and features are relevant to you.
- Recommendations: Based on your usage patterns and preferences, we provide personalized recommendations for services or content that may be of interest to you.
4.4 Security and Integrity
- Fraud Prevention: We use technical data, such as IP addresses and device information, to detect and prevent fraudulent activities and unauthorized access to our services.
- Data Protection: Your data is used to implement security measures that protect against data breaches, ensuring the confidentiality and integrity of your personal information.
4.5 Analytics and Research
- Usage Analysis: We analyze usage data to understand how our services are used, identifying trends and areas for improvement.
- Market Research: Aggregated data is used for market research purposes, helping us understand industry trends and customer preferences.
4.6 Legal Compliance
- Regulatory Requirements: We use your data to comply with legal and regulatory requirements, such as data protection laws and financial regulations.
- Legal Proceedings: In the event of legal disputes or proceedings, we may use your data to protect our rights and interests.
4.7 Business Operations
- Internal Audits: Your data is used in internal audits and assessments to ensure the efficiency and effectiveness of our operations.
- Business Development: We use aggregated and anonymized data to develop new business strategies and opportunities.
4.8 Cookies and Tracking Technologies
- Session Management: Cookies are used to maintain your session on our website, ensuring a seamless and consistent user experience.
- Performance Monitoring: Tracking technologies help us monitor the performance of our website and services, identifying any issues and optimizing performance.
- Marketing Analytics: We use cookies and tracking pixels to analyze the effectiveness of our marketing campaigns, helping us improve our outreach efforts.
5. Data Sharing and Disclosure
- No Sale of Personal Data: CYVX does not sell your personal data to third parties. However, the service provider can use our platform to promote their offerings. We value your privacy and ensure that your information is used solely for the purposes outlined in this Privacy Notice.
- Service Providers: We may share your data with third-party vendors who assist us in providing our services. These service providers include, but are not limited to, data analytics companies, cloud storage providers, and communication platforms. They are contractually obligated to protect your data and use it only for the purposes specified by CYVX.
- Legal Requirements: We may disclose your data to governmental authorities or other third parties if required by law, regulation, or legal process. This includes complying with court orders, law enforcement requests, or other legal obligations to protect our rights, property, or safety, or that of our users or others
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the new entity. We will notify you of any such change in ownership or control of your personal data, as well as any choices you may have regarding your data.
6. Data Security
- Protective Measures: CYVX implements appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage solutions. We regularly review and update our security practices to ensure the ongoing integrity and confidentiality of your data.
- Employee Training: Our employees are trained on data protection best practices and are required to adhere to our strict data security policies. This ensures that your data is handled with the utmost care and professionalism.
7. Your Rights
- Access: : You have the right to access your personal data held by CYVX. You can request a copy of the data we hold about you and verify the lawfulness of our processing.
- Correction: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. We will promptly update any information found to be incorrect.
- Deletion: You can request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent. We will comply with your request unless we are required to retain the data for legal or regulatory reasons.
- Objection and Restriction: You have the right to object to or request the restriction of the processing of your personal data. This includes situations where you contest the accuracy of the data or if you believe the processing is unlawful. We will review your request and, if justified, cease or limit the processing of your data accordingly.
- Withdrawal of Consent: If our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent. You can exercise this right by contacting us through the provided channels.
- Exercise Rights: To exercise any of the rights listed above, please contact us via email dataprotection@cyvx.ai.Our team will guide you through the process and provide the necessary assistance.
8. Cookies and Tracking Technologie
- Use of Cookies: We use cookies and similar tracking technologies to collect and use personal data about you. Cookies are small data files stored on your device that help us improve your experience on our website. They allow us to remember your preferences, understand how you use our site, and personalize content and advertisements.
- Types of Cookies: We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). These cookies may be set by us or by third-party providers whose services we use.
- Managing Cookies: You can manage your cookie preferences through your browser settings. You have the option to accept or reject cookies, and you can delete cookies at any time. However, please note that disabling cookies may affect the functionality of our website.
- Cookie Policy: For more detailed information about the cookies, we use and how you can manage them, please refer to our Cookie Policy.
9. Changes to This Privacy Notice
- Periodic Updates: We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Notice on our website and updating the effective date at the top of the notice.
- Your Continued Use: Your continued use of our website and services after any changes to this Privacy Notice constitutes your acceptance of the updated terms. We encourage you to review this notice periodically to stay informed about how we are protecting your data.
10. Contact Us
- Questions and Concerns: If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at cyvx.ai Email: dataprotection@cyvx.ai.
- Support: Our team is here to assist you with any inquiries or issues you may have regarding your personal data and our privacy practices. We are committed to addressing your concerns promptly and effectively.